SUPERVISING COMPUTER OPERATOR (State)
Career Family: COMPUTER OPERATOR
Supervising Computer Operator is a competitive state title, the kind you test for: the exam result, not a hiring manager's pick, decides where you land in line.
What it takes is 4 years of relevant experience. Pay on the FY 2027 schedule runs $76,287 to $111,856, and state payroll currently lists 4 people in the title, most of them at Office of Information Technology.
How to apply
This title is filled by competitive examination.
See every real route in, and where to apply. One agency employs it. We don't track live vacancies.
See where to apply for this title →Who employs this title
Supervising Computer Operator appears on the State payroll at one department, Office of Information Technology.
State departments
| Employer | Employees |
|---|---|
| Office of Information Technology | 4 |
State payroll and independent authority payroll are separate systems and are never merged. See data sources.
Who employs this title
State payroll records show 4 people working under this title. The median actual salary is $97,764. The agencies employing the most are:
- Office of Information Technology (4)
Counts from NJ YourMoney agency payroll. See statewide workforce analytics.
Official job specification
The text below is the official specification published by the New Jersey Civil Service Commission. The plain-language summary and analysis above are derived from it by NJ Civil Service Navigator. Source: the official specification page at NJ CSC.
Definition
Under the direction of an Operations Shift Superintendent or other higher level supervisory official in a state department, agency, institution, or state college, is responsible for the supervision and coordination of one (1) shift in the operation of two (2) or more large-scale multi-programmed computers supporting complex teleprocessing networks and large shared databases; supervises staff and work activity; prepares and signs official performance evaluations for subordinate staff; does other related duties as required.
Examples of work
Supervises the staff on a shift or computer operations in a large- scale multiprocessor computer installation running under high-level operating systems and supporting telecommunications, remote job entry, and/or distributed processing networks and large database files. Carries out the production schedules developed by Scheduling and Control, and reports on the status of projects. Coordinates the allocation of shared, switched, or pooled peripheral devices so as to provide each processor in a multiprocessor Data Center with an input-output device configuration adequate to service the scheduled workload. Modifies device reconfigurations and/or schedules when necessary due to equipment malfunctions or critical priority changes. Monitors machine and employee utilization and prepares required reports. Supervises the maintenance of all computer logs. Supervises the assignment of staff in accordance with job classifications and schedules; changes assignments as required. Evaluates training needs and submits appropriate requests; ensures that appropriate on-the-job training is provided to entry-level employees. Plans, organizes, and assigns the work of the organizational unit and evaluates employee performance and conduct. Supervises the work operations and/or functional programs and has responsibility for effectively recommending the hiring, firing, promoting, demoting, and/or disciplining of employees. Coordinates activities with vendor maintenance personnel and Technical Support Specialists in diagnosing and correcting hardware and software problems. Ensures that processor storage and system log data sets are properly recorded in the event of processor, operating system, or telecommunications monitor malfunctions. Ensures that backup copies of system data sets and libraries are completed as scheduled. Ensures that systems statistics used for cost recovery are completed as scheduled. Exchanges schedule and equipment availability status information at shift-to-shift transition. Reports problems which adversely affect production schedules or work quality to the Operations Shift Superintendent. Reports to the Operations Shift Superintendent inefficiencies in equipment or facility arrangements. Prepares clear, technically sound, accurate, and informative reports detailing progress, schedules, activities, and problems containing findings, conclusions, and recommendations. Maintains essential records, reports, and files. Will be required to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.
Education
Successful completion of a one (1) year technological training program in the operation of computers.
Experience
Four (4) years of experience in computer operator work involving the operation of computers and peripheral equipment, systems analysis and programming, scheduling, technical support, and/or computer operations in the data processing field.
License
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position.
Knowledge, skills and abilities
Knowledge of the operation of electronic and/or mechanical equipment used in computer input/output such as electronic accounting machines, microfilm/microfiche, data entry, and so forth. Knowledge of the principles of computer operations. Knowledge of the concepts of information processing. Knowledge of the operation of line printers, including forms alignment, print density, and stacker adjustments. Knowledge of the handling procedures for magnetic tapes and disks. Knowledge of manufacturer-recommended procedures for cleaning tape transports. Knowledge of console operating techniques. Knowledge of the computer and peripheral device operating procedures and techniques. Knowledge of the operating commands and responses required to communicate with the operating system. Knowledge of the workflow control and reporting techniques. Knowledge of the job control language function and syntax. Knowledge of the telecommunications hardware and software. Ability to react in a timely manner and make decisions under emergency conditions, and to rearrange workload and reassign employees to meet revised schedules. Ability to coordinate the efforts of two (2) or more teams of computer operators to minimize intersystem and intra-system resource contention and to maximize output from the total configuration. Ability to supervise assigned staff and plan, organize, and implement projects within the unit. Ability to perform the duties of lower-level operators in emergency situations and to accomplish employee on-the-job training. Ability to keep up with new developments in operating techniques to improve the ongoing efficiency of the operation. Ability to communicate effectively, both orally and written, to all levels of computer operations staff. Ability to evaluate training requirements, conduct informal hands-on training sessions, and to request formal training courses when necessary. Ability to work harmoniously with other shifts and to effectively communicate the status of work in process and the existence of hardware, software, or media problems. Ability to assume the duties of the Shift Superintendent in the absence of the Superintendent or when assigned the responsibility for coordinating weekend or holiday processing. Ability to prepare clear, technically sound, accurate and informative technical and other related reports containing findings, conclusions, and recommendations. Ability to maintain essential logs, records, reports, and files. Ability to learn how to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units. Ability to read, write, speak, understand, and communicate in English sufficiently to perform the duties of this position. American Sign Language or Braille may also be considered as acceptable forms of communication. Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without reasonable accommodation. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible.
Note
The examples of work for this title are for illustrative purposes only. A particular position using this title may not perform all duties listed in this job specification. Conversely, all duties performed on the job may not be listed. Applicants who do not possess the required education may substitute it for one (1) additional year of experience.