CUSTOMER REPRESENTATIVE 1 PUBLIC UTILITIES BILINGUAL IN SPANISH AND ENGLISH

Definition

Under direction of the Assistant Chief, in the Bureau of Customer Assistance, Board of Public Utilities, does the more complex field and office work involving the preparations and resolutions and investigations of customer complaints and/or administrative hearings and/or litigation concerning the character of service, rates, procedures, or facilities, and performs office and administrative work required in connection with such complaints; does other related work.